Dear Sirs,
It is very painful to learn that there are no avenues available for a customer to clarify the queries regarding the bookings done,
I've booked a car for return trip to Manal, with booking ID CARPDGAAGGK89NP. Before booking, the portal shows that for roundtrip multiple pick-ups & drops are allowed. However, after making the full payment, the booking voucher says, only one pick-up & one drop is permitted. This is not in line what the pre-booking information. To clarify this point I've no option available to me.
At the same time, if I want to change the pick-up time (want to prepone by few hours), again no option is available.
In fact your portal still shows that for outstation return cab bookings, multiple pick-ups & drops are included. Please confirm that the cab shall be at my disposal for the duration of booking & I can use it as per my needs for local travel in Manali & to nearby places.
I do hope you'll look into this matter & ensure clarification by email or via a phone call in next 24 hours.
Best Regards
Sunil Mishra Was this information helpful? | 
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