[Resolved] Ibibo Group / Goibibo — booking id: mysmf[protected] | |||
I have booked business class ticket through Goibibo on 16th April 2019 for two persons. I have received a confirmation mail stating that the booking is confirmed and it clearly shows Business class in the mail. But I have received a mail from Emirates that the ticket is confirmed in Economy class. I have booked for business class then why its Economy from Emirates? Tried a lot to reach goibibo team but no use. They does't have provision to contact them neither mail id to reach them on this issue. I don't want to change my travel dates. Make sure I should get the Business class tickets immediately. Was this information helpful? | |||
May 23, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 18, 2019 Ibibo Group / Goibibo Customer Care's response Dear Nagi reddy reddem, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLIda6df[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #27520136. Assuring you best of our services. Regards, Team-Goibibo | |||
 1 Comment | |||
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Still the issue is not resolved. No answer to my mails.
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