Ibibo Group / Goibibo — Booking Refused by Hotel

Address:	Jaipur, Rajasthan, 302006
Website:	goibibo.com

I had booked and prepaid for Fab Hotel Check In By Oran from the 7th to 10th Feb 2017 via Goibibo. Booking ID: HTLXDM89A3

I drove from Jaipur to Delhi and reached the hotel at around 9pm on the 7th, where I was told that there is no room available. After calling multiple times to Goibibo and arguing with the lady at the reception of the hotel, I was given a room at the adjoining hotel at 12.30 am ! The same ordeal continued for the next 2 nights and each day I had to book complaints and argue to get the room. Goibibo conveniently closed the complaints without solving the issue. FabHotel did not bother to respond. The hotel tried its best to accommodate however they had no rooms !!! FabHotel and Goibibo are complete frauds. I am going ahead and taking this case to the consumer courts..hoping that such fraud companies do not cheat their customers anymore and keep taking funding from their unaware investors. Suggest the investors to use their services themselves before transferring more money in the accounts of such fraudsters.