[Resolved] Ibibo Group / Goibibo — bus booked but very poor service during journey

[Resolved] Ibibo Group / Goibibo — bus booked but very poor service during journey

P Parag Hada from Bhavnagar, Gujarat

There is no minetal water providef to any pessanger during travelling & lunch holt at place there is only onr restaurant to dinner there is understanding betweein driver and restaurant owner pls do needfull to improve customer satisfaction otherwisr i will spread this information socially i am travelling from haveri to ahmedabad in your travells because of my bedluck & it is diwali time & and last time i have no choice otherwise i will not travell by your travel setvice my bus no is ka 01 ac 9504 of srs travels, pls take care of your customerd for future and make machanism for customer support during the journey Was this information helpful? No (0) Yes (0)
Nov 30, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 16, 2017 Ibibo Group / Goibibo Customer Care's response Hi Parag, Greetings for the day. Thank you for writing us and we sincerely apologise for the delay in response and the inconvenience caused. Rest assured your case has been escalated to the customer delight team and we will personally advocate your case. We would request you to kindly share the booking id so that we can check. Thanks & Regards Harjot Singh Customer Delight Phone:[protected] Verified Support Oct 17, 2017 Ibibo Group / Goibibo Customer Care's response Hi Parag, Greetings for the day. Thank you for writing us and we sincerely apologise for the delay in response and the inconvenience caused. Rest assured your case has been escalated to the customer delight team and we will personally advocate your case. We would request you to kindly share the booking id so that we can check. Thanks & Regards Harjot Singh Customer Delight Phone:[protected]
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