| Address: | North Goa, Goa, 403505 |
Dear sir,
Writing you this email is to make you understand and needed some important facts to come to your notice which i had experienced travelling through your prestigious bus service
On 22 of february 2020 i was passenger booked on one of your bus rj 19 pb 9001 goa to jodhpur ac sleeper which was breakdown in surat due to bad conditions. Forgive me for consuming your precious time but i personally feel obliged to make you understand about the scenario we passengers exactly faced rude behaviour by bus driver. They were not at all co-operating in giving us proper answers, because of this immoral treatment from bus driver i & many o[censored]s had a grueling experience in arranging another bus which was non ac. I paid rs.12600/- for ac sleeper so please refund it.
I assume that this email would definitely make you take up some corrective action against those bus driver & operators. It would be a learning lesson for them, which is not at all expected being in hospitality field. It was really horrible experienced and because of them i was way behind my schedule for my trip. Was this information helpful? | 
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