Booking ID : GOBUS29CB42DD18
I have booked a bus ticket from Chennai to Bodi. Due to the cyclone situation on the day of travel from TN government had cancelled all the buses. To confirm the same with Travels I have called multiple times, but have not picked the call.
Goibibo does not have customer service to check hence I have enquired in your site looks like Bus got cancelled by Travels and got a reply like we will get back to you after checking with travels.
But after that I was not able to cancel the ticket as well, which is worst part in the system and neither you have cancelled my ticket and not allowed me to cancel as well on the previous day.
On the travel day before at 2pm i got a call from travels, saying bus time got changed instead of 8pm changed to 6pm, by that time I could not be able to reach my pickup point. I asked for a refund with them and they said check with whom I have booked.
From that time I am trying to call, no way I can call goibibo customer care.
Still it shows I will get a call for a refund. Because of your system I was not able to cancel my booking even for half refund amount. Was this information helpful? | 
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