Bus provider dined pick up from boarding location at mahabaleswar and asked me to come down till wai by my own. He also mentioned that he did not get any info about any customer traveling on that particular day so there is no pick van service on 3rd Jun 2022 from hill top to down or down to top. Later asked me to pay additional 500 and asked to travel alone in a private taxi. As it was a single lady we denied sending her alone considering security reason. Also informed bus operators to cancel it. I also tried cancelling it from my end but could not. I think it's part of their scam that everytime it was giving error and I could not cancel it.
Tried to contact customer care 100 times with various options but it never gives option to talk to an executive.Their IVR does not have options to talk to an executive from Bus department. Again part of their scam
They don't have any email id where we can raise our concern or complaint. Another point on their planned scam.
Raised a support request which got closed without any resolution. Again part of their scam
I have contacted bus operators and he mentioned me that he does not have any issue in getting me my refund and asked me to contact goibibo for my refund
Somehow I able to get hold of these bunch of cheaters on twitter but as expected they simply replied they already checked with bus operator and can't refund which was again a part of their scam. When I contacted the operator he told me that no one from goibibo contacted him and he didn't confirm anything to anyone regarding my matter. I have recorded the call as well. But goibibo does not want to listen to the recording as it may go against their scam and probably they need to refund. See how smoothly they are running this scam and cheating a number of customers an daily basis Was this information helpful? | 
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