[Resolved]  Ibibo Group / Goibibo — bus service issue

Address:Bangalore, Karnataka, 560068
Website:Goibibo

I booked one ticket from bangalore to pune where drop time was 10 am but due to break failure i reached at 9 pm. On 3rd at 12am my exam was there which i missed due to this bloody bus issue, if you can't provide good service and punctuality then why you taking this type of job where customer has to reach on time even though i missed my flight too, after exam my flight was there at 10 pm that same i missed where i lost my money as well as important exam too. I will not leave you people simply for this same.
Seriously bad service provided my this bus, no facilty for blanket, that also we have to share with others what is the hell service you are giving. Even charging point was not working then what type of feedback you are expecting from your customer.
I want my complete amount to be refunded right now and my flight booking amount too because of you it got missed.
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Nov 21, 2017
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Sahista

Greetings from Goibibo.com

This is in regards to your complaint raised to us.

We request you to kindly share concerned booking reference, so that we can check and assist you on this regards.

We will wait for your revert to take further action on this.

Warm Regards,
Akash Sharma
Customer Delight Team

Landline no:[protected]
IBIBO GROUP Pvt Ltd. | 5th Floor, Good earth City Centre | Sector 50 | Gurgaon, Haryana-122018 | India
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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