My name is Krishna Kumar Jaiswal (Mobile No:[protected]) and have an account with goibibo with email krishna.k.[protected]@gmail.com . i booked one Bus ticket on 11-Feb-2023 from Kolkata to Patna for the same date, I arrived at bus stand 1 hour before to avoid any miss and started waiting, when bus not arrived at its parking place till 4:45 PM, I contacted to office they informed bus is under maintainance, we are not sure how much time it will take but yes ofcourse it will not leave before 9:00 PM. Actual Bus timing was 5:00 PM. Because i was having another train from Patna to Lucknow after 4 hours from sheduled arrival of this Bus, so i was not in position to take any risk, so immeidately i cancelled the bus ticket and booked another bus manually from bus stand itself. After passing of 1.5 months still Goibibo has not refunded the amount. there is no way to connect them and ask for money. All the relevent details are given below.
Ticket Booking ID : GOBUSAND0D710243E0
Booking Date: 11-Feb-2023
Journey Date: 11-Feb-2023
Reason of Cancellation: Bus not arrived, as per travel office, it was under maintainance.
Cancellation Request No:[protected]
Amount to be refund Rs. 1458/-
I would request you please get this issue resolved and arrange the refund of my booking amount where ticket was cancelled due to Travel Agency. Was this information helpful? | 
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