[Resolved] Ibibo Group / Goibibo — bus ticket not booked but amount debited | |
Dear sir, I booked tockit on 6 oct 2018 from jodhpur to bikaner my account debited by rs235 /- but tickit not confirmed, i complaint on help 24*7 but no satisfactory reply received and send them screen shot of amount deducted my account. I am your customer from last 2 year my mob no is [protected], please refund as soon as. Rakesh kumar ola Mob [protected] Was this information helpful? | |
Nov 10, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 10, 2018 Ibibo Group / Goibibo Customer Care's response Hi Rakesh, Greetings from Goibibo.com. This is in regards to your booking id: GOBUSIOScc83cb807f. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, as discussed over the phone the amount has been auto-refunded and it will be credited within next 5-7 business days. Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN [protected] [protected] IGAEMYAMB4 capture 235.00 SUCCESS [protected]:55:27 [protected]:55:27 NA [protected] [protected] NA refund 235.00 success [protected]:55:27 [protected]:01:02 IXGAKDWVD6 Assuring you best of our services. Regards, Team Goibibo. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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