[Resolved] Ibibo Group / Goibibo — bus travel on 7/4/29 pnr d[protected]qjqcj | |||
My name is T S Padmanabhan. I have traveled by KPN on Sunday 7th of this month. I boarded from Thrissur as per schedule. I was supposed to be dropped at Pondicherry by 4.45 AM on 8, th. But they dropped me in the outskirts around 25 KM's away and shifted to Pondicherry in a van. I reached Pondicherry by 7 AM a delay of 2 hour's. I cannot accept this and my whole schedule was disturbed. I think go ibibo doesn't know bus shifting. As per your records it shows shifting will happen for two KM's. Hence it is your mistake and I request a refund of my tickets. We were two persons who travelled. You go thru my account and you can see there was no complaint till date. I expect a reply. My number is [protected] Was this information helpful? | |||
May 9, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 Ibibo Group / Goibibo Customer Care's response Dear Trikkur Madom Subbaraman Padmanabhan, Greetings from Goibibo.com This mail is in reference to your booking id: GOBUSIOScb81618e31. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #27416439. Assuring you best of our services. Regards, Team-Goibibo | |||
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