[Resolved]  Ibibo Group / Goibibo — Cancellation and Refund Status

Address:

Ram Nagar Ward, Near Buddha Vihar, Datta Mandir Road

I cancelled my train booking through your app as it is cancelled by IRCTC showing to collect the 3880 from your booking agent but you didnt cancelled the ticket as shoeing to cancell with deduction of 2000 rupees. How can this be possible?
This means you are making the money from customer from cancellation charges which is very high.
Iam using your service from last five years.
If this type of service is their i have to stop dealing with you.
I want my refund.pls