Ibibo Group / Goibibo — can't able to use gocash amount

Address:Gurgaon, Haryana, 110092

On 24th feb 2020 i filled a complaint in goibibo customer care whose ticket number is 31194735. I have not received any resolution from go ibibo. They are harrasing me mentally as they are not even listening to me. I called them so many times but then also they are not helping me out. I wanted to book a hotel on urgently basis and i called goibibo for the same as i was not able to use my wallet amount. Go ibibo customer service is so poor that they are not giving me any type of help. I also mailed them several times but they didn't reply.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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