Ibibo Group / Goibibo — cashback not received on flight booking.

Address:56 Shagun, Prakash Nagar lane no. 2, Foy Sagar Road, Ajmer, Ajmer, Rajasthan, 305001

I had booked a flight using HDFC debit card on goibibo, under the ongoing offer I was supposed to receive the cashback. But its been over a week now, haven't yet recieved it. I can't find any means to contact the customer care neither on app nor on the website to know the status. The app does not address the issue for debit card cashbacks anywhere.
Booking date: 22 November 2019
Booking ID: N6EKLSGVA
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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