[Resolved]  Ibibo Group / Goibibo — charging money for false promises to rescheduling ticket

Hello

I booked ticket on 12jan from johannesburg to bombay for 7th march travel date but after checking lot of flights and dates i was confused and booked for 7th feb by mistake in kenya airways i came to know it immediately and i raised my issue with ibibo to reschedule it to 7th march.

I called customer service and they said they will send me link to pay more 350 rs within 30 mins on that link and it will be done in next 2 hours

I paid in 10 mins and nothing happened in 3 hours so i called them back so they said it will take more 2 hours but it will be done

I have been calling them every two hours and they keep on giving me more time

Since 12 th jan i’ve been trying and on 15 th jan they said i have to pay more 7100 rs approx so date will be changed in 2 hours now how can i trust them again and pay more.

In my first call they said cearly it will be done only in 350 rs

Please help me they said i cant get money back if i cancel

My booking id reference with ibibo is amduglirq