Hotel booking ID :- [PROTECTED]
Hotel name:- Capital O 79601 Wynd hotel and banquet
Date :[protected] and[protected]
I had booked a hotel in Mumbai for 2 days on[protected] and[protected] at Capital O 79601 Wynd hotel and banquet from goibibo I was traveling from straight pune to Mumbai for a meet there was heavy rain that day and I rushed to hotel that I booked when I reached the reception they said that they won't accept my check in because they have no tieup up with the goibibo now I was shocked that I had booked it from the site and how come they are saying that they have no tie up with them the reception girl told me to call the customer service this was the first time I looked after the goibibo customer services there was nothing but an automation call had zero revert from them I had no choice but to leave the hotel because they told me that they will charge me 1800 separately for a room I was sooo disheartened that time had got no help I was searching for the hotels in other areas in that too heavy rains is that how you be treated as a customer its been 10 days I have received zero help from them I had suffered those 2 days just because of goibibo
I request consumer complaint forum to help me with this I am fedup
Thanks
Amin shaikh Was this information helpful? | 
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