[Resolved] Ibibo Group / Goibibo — complaint against goibibo | |
Goibibo confirmed a hotel booking with a confirmation number for seychelles on 15th jan 2020 but when we checked with the hotel today it said the hotel had rejected the booking. Till date goibibo hasn’t communicated this to us and we are supposed to travel with our daughter who is 19 months old and now we have no hotel booked on the respective date and we are left stranded Was this information helpful? | |
Mar 1, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 30, 2020 Ibibo Group / Goibibo Customer Care's response Dear Shrutika Sikka, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- Goibibo Care | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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