[Resolved]  Ibibo Group / Goibibo — complaint not solving since 7 days

Address:Durga nagar vidisha, Vidisha, Madhya Pradesh, 464001

I have booked a hotel room on 1August at AK Rajput hotel, Delhi. But the hotelier denied to checkin. Telling that you booked at very low terrif. So i take a room at some other hotel at 1200 rs. I do call at ibibo many times but i havent get any call back from consern team.So please resolve my consern and provide me refund.

Thanking,
Regards
Anshul modh
[protected]
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Oct 1, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Anshul,

Apologies for the trouble caused to you,

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We are getting this checked on priority basis.

Regards,
Team- GoIbibo Care
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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