[Resolved] Ibibo Group / Goibibo — complaint regarding refund for bus tickets
D
Deepak Krishnan J
from Bengaluru, Karnataka
Address:
Gurgaon, Haryana
Website:
Goibibo Travel agency
On 9th december 2018. I have booked a bus ticket for srs travels (Banglore to kannur volvo) from mysore to thalassery dated on 15th december 2018 (Seat no. 14). Name: aswin muraleedharan. When i cancelled the ticket on same date (9th december 2018) the refund was not received on account.
Bus : [protected][protected] 2441913.
Pnr: ts[protected]lkon/26703204
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Feb 5, 2019
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Dec 11, 2018
Updated by Deepak Krishnan J Refund was not given.
We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to.
We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident.
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