[Resolved] Ibibo Group / Goibibo — deduction of cash from account without flight being booked. | |||
I tried booking a flight on 4/8/19 from delhi to guwahati at goibibo. I was making the payment through bhim app.. But while the payment was still processing i cancelled the payment but my account got debited and the flight didn't get booked. I checked my ministatement and the money was transferred. The bhim app says transaction failure but my account got debited. How can i get my cash refund. Was this information helpful? | |||
Sep 30, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Ibibo Group / Goibibo Customer Care's response Dear Khujoli, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- GoIbibo Care | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5116
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment