Ibibo Group / Goibibo — deficiency in service by goibibo and harassment

Address:

400067

Goibibo booked a flight which was confirmed from their end but not with the airline. After almost more than 10 interactions with their chat support someone from their voice support helped me out and promised an escalation call from a manager. I did get a call however due to unsatisfactory resolution i was promised a call back in 72 hours... Its been over a week and no one has called me back. I am so stressed in deaing with goibibo.. Horrible service!!!