[Resolved] Ibibo Group / Goibibo — Didn't refund my money for failed transaction | |||||
I have made a booking on 12th june from goibibo. I have done two transactions but first one is failed so i did another payment. But they are saying now that both transactions are successful and this is my fault that i didn't call them. I received failed transaction message so why i will call this is why i did another payment. I want my money back for that failed transaction. Customer care executive: jogender singh Was this information helpful? | |||||
Jul 22, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Ibibo Group / Goibibo Customer Care's response Dear Divya, Greetings !! We request you to kindly share the contact number and email id used while making the booking. Thanks & Regards Tushar Kaushik CD Verified Support Jun 19, 2017 Ibibo Group / Goibibo Customer Care's response Dear Divya, Greetings !! We are waiting for your revert, We request you to kindly share the contact number and email id used while making the booking. Thanks & Regards Tushar Kaushik CD Verified Support Jun 20, 2017 Ibibo Group / Goibibo Customer Care's response Dear Divya, Greetings !! As we have not received any revert, we are closing this query as resolved, please let us know for further queries. Thanks & Regards Tushar Kaushik CD | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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