[Resolved]  Ibibo Group / Goibibo — domestic flight booking cheating by goibibo

Address:

560064

I have booked a ticket on 28th nov 2018 from goa to bangalore through goibibo. This is my first booking here. I selected the above mentioned date while booking. After booking, suddenly the date has been changed to 21st dec 2018. How come it changes suddenly to the date which i have no idea of planning to travel from goa to bangalore during that period? When i tried to reschedule the journey to today, only rs 384/- is getting adjusted. When i tried to cancel, the ticket, amount i am gonna get is 384/-. I have paid 2783/- for booking. I have no intention to travel from goa to bangalore at that date. So there is no question of putting that date while booking ticket. Finally i got a ticket with that date. This is totally cheating. If mistake is from my side, i would have not raised this complaint. Its totally their mistake. Blunder mistake. Ho w could your servers select those dates automatically without our notice? When i called to customer service, they are telling that they cant do any thing. As i requested to transfer the call to those who can do something, they are telling that they cant even transfer the call to the concerned persons. Only they can raise complaints and send mails to concerned people and they are going to call us within 2 hours. Then for what these customer care is for?
I need to travel today from goa to bangalore, i asked the customer service gal with whom i spoke to make an arrangement at least to call me immediately, so that i can reschedule the journey. She told me that she can arrange the call within 30 minutes and till now i didn't received any from them.
I just need my money back. I cant tolerate these kind of cheating.