[Resolved] Ibibo Group / Goibibo — Dont ever dare to book through goIbibo for any International Flights | |||||
I had booked a Tiger airways flight through goIbibo which was not providing me Check-in baggage. Before I booked the flight, I had called the Customer care regarding my concern since I dont have a credit card to purchase the same from Tiger airways site. Customer care confirmed me that once the ticket is booked, GoIbibo will reserve for me the baggage and then I had to send the money through Netbanking to them. Based on the confirmation, I had went ahead and book the tickets. Once after that, I tried calling Customer care 20 times and still they are saying that they are helpless and asking me to do it myself with any credit card. If I had the credit card, then why should I go to a fraudulent website like goIbibo to book the tickets. I can go myself to Tiger airways official site and book the entire things. I asked to go through the Call recordings in which the executive had given me the words and its been 3 days and still they are saying that they are still going through the recordings. Come on! ... Please grow up and provide what you are confirming to the customers who believe in you. Don't make these kinds of activities and false confirmations. I will never ever book any kind of things through goIbibo and even I will convey the same message to my friends and relatives. So guys, please don't think of booking any International flights through goIbibo and it is humble request from me. Regards, Prash Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Ibibo Group / Goibibo Customer Care's response Hi Prashanth, Greetings from Goibibo!! We would humbly request you to please share your contact details along with booking id so that we can proceed further. Regards, Ekta Customer Delight Team [protected] Verified Support Feb 07, 2017 Ibibo Group / Goibibo Customer Care's response Hi Prashanth, Greetings from Goibibo!! We would humbly request you to please share your contact details along with booking id so that we can proceed further. Regards, Ekta Customer Delight Team [protected] Verified Support Feb 08, 2017 Ibibo Group / Goibibo Customer Care's response Hi Prashanth, Greetings from Goibibo!! Kindly share your contact details along with booking id so that we can proceed further. Awaiting for response. Regards, Ekta Customer Delight Team [protected] | |||||
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Dear all pls pls don't go through goibibo website they are fraud, they cheat the people, they have not paid the amount to the airlines and they have issued me a fraud e ticket, and put me trouble ... so pls don't go through it you can call me thanks [protected] Nagendra - Dubai
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