Ibibo Group / Goibibo — Don't goibibo, it sucks!

Address:122018
Website:www.goibibo.com

So, i had made a booking at express inn nashik for 15/08/2016, the check in time mentioned on goibibo voucher as well as website was 12:00 pm, whereas the check in time as per the hotel staff was 02:00 pm, i reached the hotel at 12:10 pm assuming the check in time was 12pm, and to my horror i was made to wait till 1:45 pm with my family in tow, and my 1 1/2 year old niece constantly crying, later on i was allotted only 2 rooms out of the 3 that i had booked, and the third room got allotted at 2:25 pm, as the hotel staff said its their policy and they cant allot the rooms before the stipulated time. Even after making repeated calls to goibibo customer care, and posting tweets to mr ashish kashyap who is the founder of goibibo, the best compensation they could come up with was 2000 goibibo cash, i have all the screenshots of the voucher showing the glitch on goibibo's side, also the conversation which i will be very soon copy pasting on each of the social networking website, they are literally not bothered that the customer had to wait for so long because of their mistake. This was really disheartening to see that goibibo being such a big brand does not care of the customers hardships. Disappointed with your sucky services.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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