[Resolved] Ibibo Group / Goibibo — e ticket (hotel) not confirmed | |||
Sir, i am hotel booking 29.06.2019 aksh residency ranchi[protected] to[protected]. My debit card x5230 used on ecom at ibibo group gurgaon gurgaon in for rs 5867.00. But not confirmed hotel eticket. Please help me my phon number [protected].. Confirm my hotel eticket. Or my cash 5867.00 back my bank a/c. My booking confirm, other rs5867 refund my account. Ibibigay toll free number not connected. Was this information helpful? | |||
Aug 15, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear Siddhartha Sankar Mallik, Greetings from Goibibo.com At the outset, we sincerely apologize for the unpleasant instance. We are concerned to note your reported incident and request you to view this incident as circumstantial and unintentional. In reference to your concern, we tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. Please be advised that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo anytime to assist you further. Further, we request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check the details. Awaiting your response. Assuring you best of our services. Regards, Team Goibibo Verified Support Jul 04, 2019 Ibibo Group / Goibibo Customer Care's response Dear Siddhartha Sankar Mallik, Greetings from Goibibo.com We are resolving this case, as we have not heard from you after the details requested for investigation. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo anytime to assist you further. Assuring you best of our services. Regards, Team Goibibo | |||
2 Comments | |||
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Mt problem not solve
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Your 24/7 help section not supported.your toll free number not connected.My hotel booking ID-HTLLCMQQ3V..Cash transfer (Visha) x5230 Ecom.by IBIBO Group A/C rs 5867.00.My booking E ticket not confirmed.otherwish my bank A/C refund money rs5867.
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018