[Resolved] Ibibo Group / Goibibo — emi being charged on 0% interest for hdfc bank card | |
To whom it may concern, Why have I been charged Rs.1, 268/- on my HDFC Card, since it is supposed to be a 0% interest EMI. Attached is my booking confirmation. I want an urgent answer, or kindly forward my query to the senior management. My contact number is [protected]. Regards Was this information helpful? | |
May 27, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Ibibo Group / Goibibo Customer Care's response Dear Sunita Bansdawala, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLI08aab[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27502451. For any clarification, please revert on the Ticket #27502451. Assuring you best of our services. Regards, Team-Goibibo Verified Support Apr 23, 2019 Ibibo Group / Goibibo Customer Care's response Dear Sunita Bansdawala, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLI08aab[protected]. We would like to inform you that we have provided you the instant discount in the booking for total interest in reducing amount. Total payment:- 96000 INR Total captured amount:- 92462.65 INR Total interest discount for 6th Months EMI:- 3537.35 INR Note:- In no cost EMI offer your bank will be charging the interest amount and for the interest goibibo will provide instant discount. For any clarification, please revert on the Ticket #27502451. Assuring you best of our services. Regards, Team-Goibibo | |
Add a Comment | |
35%
Complaints
5116
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment