Comments
Attached is the payment page and it clearly says pay Emi and when you click on pay then the whole amount gets debited and if that's how this works then as a consumer i should have known about how the EMI using card works .This information is clearly misleading the consumer .
Reply
The go Ibibo customer service is trying to make it is as if it's my fault and they have also gone to level to ask me if i ever used a credit card .my card older than their company.As per the webpage it clearly shows pay emi and not a single place or in terms it has written that my whole money will be debited.i was clearly mislead and i feel i have paid a convenience fees for a service that was truly misleading and ended up with a blocked credit card.Instead trying to justify they could ever do they should write in detail how the emi on tickets work and educate their customer service about the same and not blame the customer.
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+91 12 4674 9000 [CEO]
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5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018