Ibibo Group / Goibibo — emi on tickets
gaurawaddo, North Goa, India
Skskgoa on Nov 12, 2019
I purchased an international ticket with emi offer and as per their website i was supposed to pay the emi of 7500 for 6 months. How ever when i clicked to pay the emi the whole ticket money of 45312 was deducted from my card and when i raised the complain that as per the offer i should be paying the emi and not the whole amount of the ticket and neither i received any document or statement stating that i bought the ticket in emi offer. I had to raise un authorized transaction complain with my credit card company finally with no appropriate reply they offered to cancel my ticket and i had to pay rs.1350 as convenience fees. I feel cheated as a customer to pay fees for a service in which there was no mistake or fault of mine.
[Nov 12, 2019] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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