[Resolved] Ibibo Group / Goibibo — fake promises and misleading statements | |||||
I have 2 queries pending for almost 4 month now about refund.. Every time they give falsified statements that it wil be refunded after approval and "our manager wil callback in 2 hrs" it has been 4 motnths since my booking gjr19u They literally gave me wrong terminal to board a flight and thn swiftly change the online after i raised a complaint, i saw them the screenshot to prove it and still they rent refunding me componsation. 2. For the same booking it was stated 5% cashback in 75 working days.. Its been 4 month and almost 80 working days i havent received that cash back in my account. They just providing false statement which i have seen in 4 month after giving more than 30 call to customercare for resolution,. But it seems they havent had customers as priority, only trapping them with low cast and falsified skims. Was this information helpful? | |||||
Nov 8, 2022 Complaint marked as Resolved It's resolved thanks Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Nov 29, 2018 Ibibo Group / Goibibo Customer Care's response Hi apoorv0115, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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