Hi - I have booked air tickets via Goibibo end of Feb 2020. Due to COVID lockdown the flights were cancelled. The travel period was in June 19th 2020. I have been following up with them via twitter regarding refund as the supreme court ordered that travel agency need to process the refund immediately. They have been providing false promises reg refund and finally they have updated in the goibibo app that the refund has been processed 2 months back but until now I have not received it in my account yet and again started following up with him checking why the amount wasn't credited to my account as usual there is no proper response from them. I think to shut the customer mouth they are updating in the app as refund processed but in reality they haven't actually providing any refund. I'm attaching all the 3 flights information here hoping to get this issue resolved as soon as possible as they have dragged it for a long time. PNR numbers are ZVDUYI, PPKHHE and JHT33R.
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