Ibibo Group / Goibibo — Flight Cancellation Refund Required

Dear Sir/Madam,

I have booked Go Air Flight No. – G8 2610 with PNR C9W3VT travel date – 21 June 2020 for three passengers via Goibibo App with Booking ID – GOFLDANDAC[protected]. While booking this flight I have also taken Cancellation Protection of Rs. – 1797.

This flight was cancelled by Go Air. Now as per latest DCGA and Honorable Supreme Court orders, this amount should be refunded to the passengers account.

I have talked to your customer care and GOIBIBO customer care many times but both are very unprofessional and they are not providing any solution neither providing me any complain number.

Kindly initiate the refund for said PNR and resolve this issue. Delay at your side to resolve this issue will result into further escalation of this matter to appropriate authorities.