Ibibo Group / Goibibo — Flight rescheduling cheating

Address:Thane, Maharashtra, 400605
Website:www.goibibo.com

Dear All,

I had requested flight rescheduling amendment of outbound flight for my booking on 6th April, 2017.

I had called support at around 11 am on 6th April, 2017 the total rescheduling charges would be ~Rs.[protected] and on the same say evening around 5.30 pm i again called the team, Mr. Ankit attended the call. The same amendments was charged ~ Rs. 20, 000.

Sir it was a very bad experience with your company. The advantage of my situation was en-cashed by the team.

The intentions were very clear from the conversation of the execute.

If such advantages of the customer problems used for profit making of the company then i do not wish to continue with goibibo
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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