We had our tickets booked for Air India flight from LHR to ATQ on 1st Feb 2020, which was cancelled by the airline .Its been 9 months since we have raised the refund request with GoIbibo and still have not received the refund.
I have tried calling goibibo customer care numerous times. However, I am not able to get a response on the status of the refund and why is it taking so long when the Airline takes only 7 days to process the refund.
I have dropped many emails to [protected]@goibibo.com but haven’t got any response. Its a customer experience of the Worst quality and i feel cheated. I dont think i would recommend anybody for any services through GoIbibo.
PFB e-ticket numbers and refund Application numbers :
[protected] [protected],
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