[Resolved] Ibibo Group / Goibibo — fraud by goibibo | |||
Travel date -31 jan 2019, Booking id-htlnae6qlx I booked a room 3 from goibibo for the people, but the money was completed, and the hotel owner refused 3 people to stay in the hotel, when there was a problem to stop 3 people in that hotel why did our booking goibibo and why did you take money, when goibibo took care on the care, they all thought that we do not mean by this booking, nor we will return the money, they have kept such a loot, or have free money on the people, if there is a solution to the problem here security is fine, if not in i will go consumer court to take your print, Was this information helpful? | |||
Apr 23, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 Ibibo Group / Goibibo Customer Care's response Dear Akhilesh Tyagi, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDMQ7NLV9. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team-Goibibo Verified Support Mar 18, 2019 Ibibo Group / Goibibo Customer Care's response Dear Akhilesh Tyagi, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDMQ7NLV9. We checked account details and observed that our team already reverted with the closure, stating refund of INR 885 processed on the same account/credit card/ mode of payment with which you confirmed the booking. Refund Date: March 10, 2019, 9:32 a.m. Bank Txn id:[protected] It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. For any clarification, please revert on the Ticket #27072858. Assuring you best of our services. Regards, Team-Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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