Ibibo Group / Goibibo — fraud by goibibo

I had booked a hotel at lajpat nagar delhi and pictures present at goibibo application and the actual premises situation are totally different and on top of that when i called up go ibibo customer care team they initially denied for changing the hotel but later on agreed upon it and asked me to wait for 10 minutes but later on team denied for changing the hotel i waited at hotel for 3 hours at their reception like a fool and team had no solution and finally the executive asked me to get money back (Refund) and asked to book another hotel from goibibo again.
Seriously??
Go ibibo is dealing into these kind of services??
Who is going to bear the entire mental stress i faced there?
I wasted my entire week off in this experience.
For your reference i am attaching the proof that will make you see the difference between fake vs real.
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Regards,
Anam mirza
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