I booked a flight from Bengaluru to Kolkata on the 5th of February. The airlines cancelled the operation. The flight was booked as a part of a round trip and there was a discount of 1025 rupees from both the flights.
Instead of generating me the refund for the flight value and convenience fee, the entire discount has been subtracted from only one flight fare. They have subtracted the total discount fare from only one single flight. And it has been 21 days since the matter. But they still haven't refunded my money.
Custom harrassment to the core.
Also, they didn't even inform me that my flight got cancelled. It showed that my flight is on time. I didn't even know.
Kindly help resolve this matter.
Was this information helpful? |
Post your Comment