[Resolved] Ibibo Group / Goibibo — goibibo cab booking not completed

[Resolved] Ibibo Group / Goibibo — goibibo cab booking not completed

R Rajat297 from Thakurdwara, Uttar Pradesh

On 22 march i booked a cab from nizamuddin to dehradun i got cab assigned but the driver didnot came to pick us and he misbehaved with us on call The payment was also made while booking. I want my money to be refunded. The pnr of booking is carpafakst23rvf. I paid 613/- while booking the cab. Cab was assigned to me... But the driver details provided to me is not helpful for... The driver named sonu didnot came to pick us... And he wasted our precious time and money. Kindly refund my money back +2 photos Was this information helpful? No (0) Yes (0)
May 7, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 Ibibo Group / Goibibo Customer Care's response Dear Rajat297, Greetings from Goibibo.com This mail is in reference to your booking id: CARPAFAKST23RVF. We checked account details and observed that our team already reverted with the closure, stating refund of INR 613 is initiated on the same account/credit card/ mode of payment with which you confirmed the booking. It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. Also, a credit of 1000 non-promotional gocash has been processed in your Gocash account and it will reflect within 48-72 working hours. Email: [protected]@gmail.com Non promotional balance: 1000 Gocashplus balance: 272.0 Total balance: 1272 For any clarification, please revert on the Ticket #27236487. Assuring you best of our services. Regards, Team-Goibibo
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