[Resolved] Ibibo Group / Goibibo — goibibo fake services. | |||||
Goibibo is a big brand but they don't take their customers seriously as i have booked a flight with gobibo and after that, there was an option of booking cab too, i didn't even take a moment and just booked a cab too because i am working at bangalore and here you could not expect an on-time pickup. On that day goibibo scheduled cab reached my location late and by that, i missed my flight. I then and there called goibibo and told to pay the extra amount that i am paying to the airlines for the next booking but they refused to pay. This is a very unprofessional behavior shown by goibibo as i was waiting for my cab since 3:00 pm but cab reached my location at 5:15 pm and the cab that i got was having different vehicle number and was not even accepting the otp, i am writing this here because i want justice and these things should not be repeated with anyone. Fake goibibo. Was this information helpful? | |||||
Mar 16, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 24, 2020 Ibibo Group / Goibibo Customer Care's response Dear Shivank Negi, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- Goibibo Care | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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