[Resolved] Ibibo Group / Goibibo — goibibo fraud in invoice

akhilesh tyagi

from Mumbai, Maharashtra

Address:

Chandigarh, Punjab

I got a seat book by goibibo on a volvo bus from chandigarh to kullu, on date -19 / sept / 2019, in which i transferred the money which i had transferred from my account to 842 rupees, and the invoices received by goibibo. That is 801 rupees, what is the rest of the said? And why did he not share his details on time, when i shared a request from him, then he gave me 1 month later, because of this problem my job went away, by calling me a fraud,

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Mar 29, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Ibibo Group / Goibibo Customer Care's response Dear Akhilesh Tyagi,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOBUSAND5a10e43d7d.

We checked booking details and observed that our Management team already replied with the closure, stating there was an incorrect invoice which was shared but we have rectified and offered the invoice with you and further, we went ahead offered the full refund as well for the booking.

Please refer to the ticket#25649638 and share your consent at the earliest.

Assuring you best of our services.

Regards,
Team-Goibibo