Ibibo Group / Goibibo — goibibo not giving full refund on hotel booking cancellation due to covid-19 issue

Address:

Digha- west bengal

Dear sir,
Htlpfvbggr is my hotel booking id with hotel dolphin - digha through goibibo. Due to the lockdown extension and digha being declared a red zone by the government, we would not be able to visit digha neither we want to visit in the next few months due to the government restrictions.

A full refund is requested on the basis of exception irrespective of the hotel cancellation policy if any as per goverment guidelines and rule implemented in india but neither goibibo nor the hotel authority is refunding my full booking amount.