Ibibo Group / Goibibo — Goibibo registers fake hotels | |||||
Recently we planned a visit to mussourie, we found one hotel named KBM continental so we contacted goibibo to get the number of hotel. we got the number and we spoke to that person. since there was no option to pay the amount online, we paid 12800 to that person which included 2 days 2 rooms stay and pick up drop and on the day when they were suppose to pick us up, nobody came and he called us and said that cab driver is not available, you take another cab and come, i will pay him the amount. since it was on short notice...cab rates were high and we got 1 innova which was charging 10200 for single visit.we reached mussourie at night(we were suppose to reach by 1 pm) and was searching for the hotel and we found out that there is no hotel named KBM continental. we were conned. We need our full money back. our full trip was spoilt. How can you not verify whether the hotel exists or not? we trusted you guyz and thought that person and hotel is genuine. If i dont get my money back, i am going to spread the word all over. Was this information helpful? | |||||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||||
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Greetings from Goibibo.com
We deeply regret for any inconvenience caused to you. Further we request you to please share your booking id along with your registered email address so that we may check and revert accordingly.
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Mayur
Gocare Team