Ibibo Group / Goibibo — gst bill not provided

Dear sir, i have booked hotel through your app. The hotel is oyo 1001 hotel blue ocen at mumbai. Further i have provided the my gst details and asked the hotel gst invoice, but hotel denied to give gst bill quoting, amount is paid to goibibo hence bill will be provided by ibibo only. So i need gst bill with my company gst urgently. Further, i have booked hotel by using with full details of my company gst number, but deliberately you have not considered gst number, however other than gst no all other information like name of company, address, phone number, email address are coming. I have raised a complaint on 22.08.2019 with complaint ref no.29290395 but goibibo, oyo and
The hotel not responding my request.
Booking id: htlr6deyge
Payment id: gohtldandr6deyge
Company gst no:27aaccs4699e1z1

I have booked hotel, with breakfast and dinner but same is not provided by hotel. As per your, terms and conditions, i am eligible for 100 % money back. Please initiate 100% refund process.

Hence, i urgently require gst invoice with my company gst number. Please resend me the bill by incorporating my company gst number.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Sep 12, 2019
Updated by Prasanna01061983
Sir I am yet to receive reply from the company...it's worst service provider and I feel it's fraudulent company and cheating customers
Sep 20, 2019
Updated by Prasanna01061983
Sir company not at responding ...yet to receive a response from company
Complaint comments 

Comments

Hi, sorry for the inconvenience caused. We request you to kindly share the registered email id and the registered contact number so that we could get in touch with you at the earliest. ~Joy
I have booked a ticket from Mumbai to Guwahati on 3/10/2019, but ticket was not booked but amount got debited.

Please refund my amount.

Please find the attachment for the reference number.(GOFLDE22E[protected])

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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