[Resolved]  Ibibo Group / Goibibo — gst invoice

I have travelled to prayagraj dated 18 and 19 june and at gorakhpur dated 20 and 21 june and duly filled business traveller with company name, address and gstn but when completed the trip invoice not showing gstn details for both bookings. My booking id were htldslwkur and htlb2m8hac. There is no way i can connect to goibibo officials or write to them there is no option in their website or app or toll free numbers all are misleading.
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Aug 14, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Akash87163,

Greetings from Goibibo.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Goibibo
Verified Support
Jul 11, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Akash87163,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOHTLDANDDSLWKUR and GOHTLDANDB2M8HAC.

Since this is the first complaint reported to Goibibo for the said issue, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below,

OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP:

Within India:[protected] /[protected], Calling From Abroad: +91-[protected].

As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly.

For any clarification, please revert on the Ticket #28577342.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments 

Comments

1.HTLQU7JR75 2. HTLMB47RMC 3.HTL4BZ8RMK

Called 300 times for refund.. 3 months old refund

Tired of goibibo
Worst service ever
I booked a flight ticket on Goibibo from Guwahati to dehradun .flight got cancelled by airline on day of journey. PNR no KQJHBN. I didn't get my refund yet.

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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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