[Resolved] Ibibo Group / Goibibo — hotel and gocash+ account | |
Sir recently i have stayed at hotel shree ram palace at rewari, hotel booking no. Is htlszlj969 on 2nd april but i have not received review option yet. An another complaint is my mobile no. [protected] gocash plus account is locked. I have complaint so many times but i never receive a call back and there is no resolutiin of my problem. My contact no. Is [protected] And [protected] Plz hlp mesir recently i have stayed at hotel shree ram palace at rewari, hotel booking no. Is htlszlj969 on 2nd april but i have not received review option yet. An another complaint is my mobile no. [protected] gocash plus account is locked. I have complaint so many times but i never receive a call back and there is no resolutiin of my problem. My contact no. Is [protected] And [protected] Plz hlp me i hv tried 7 to 8 times but not result come yet. Was this information helpful? | |
May 16, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 Ibibo Group / Goibibo Customer Care's response Dear karampal yadav, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDSZLJ969. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #27355513. Further, gocash account with contact number: [protected] is NOT LOCKED. We advise you to sign in with mobile number and OTP to login. Assuring you best of our services. Regards, Team-Goibibo Verified Support Apr 15, 2019 Ibibo Group / Goibibo Customer Care's response Dear karampal yadav, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDSZLJ969. Please be informed that our back-end system has detected your account to be violating our terms o[censored]se. Hence, we regret the user will not be able to post a review. For any clarification, please revert on the Ticket #27355513. Further, gocash account with contact number: [protected] is NOT LOCKED. We advise you to sign in with mobile number and OTP to login. Assuring you best of our services. Regards, Team-Goibibo | |
 1 Comment | |
Comments
They are playing with our money. They did not refund me the amount and they did not even confirm the status of our booking. I lost my money and nobody to contact . I don't know how consumer forum allows such idiotic app to the market with zero support to its consumers. This is ridiculous
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5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018