Ibibo Group / Goibibo — hotel booking confirmed but oyo 42034 temple elite hotel denied check in | |||
I booked hotel at oyo 42034 temple elite on 29-09-19 saturday. I paid booking amount at goibibo. When i reached hotel the manager told me he was not allowing online bookings. He told pay now and stay otherwise you are allowed to checkin. Further he was not in a position to explain why he was not allowing online booking but in all websites online booking option is allowed for this hotel. He asked me to pay rs1000 extra for checkin. I denied to pay and returned to another hotel. I expected goibibo will refund amount because i was not stayed. But i got invoice from goibibo for booking id htlsth33un invoice no: hdti[protected]. Was this information helpful? | |||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I am booked the train ticket in dehradun to new delhi but booking is failed but my Money is deducted I am also complain the goibibo website but goibibo is no response for my complaint so plz resolve the problem
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5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018