Ibibo Group / Goibibo — Hotel booking fraud ( amount deducted for 3 rooms but allotted 2 rooms)

Address:Gurugram, Haryana
Website:Goibibo.com

PATHETIC 😡
I have made a hotel booking and HTLDMAPTWTBMXJWR is my Booking id in which I have selected 3 rooms for 6 adults but when I finalised the payment I was shocked to see that they have alloted 2 rooms for 6 adults instead of 3 rooms but amount has been deducted for 3 rooms. When i contacted the customer service team they said i have booked it for 2 rooms only but I have a screenshot in which it is clearly showing 3 rooms, please initiate the refund or give me 3 rooms. ASAP
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5116
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information