[Resolved]  Ibibo Group / Goibibo — Hotel booking id - html avcp

Address:Gurgaon, Haryana, 41005
Website:www.goibibo.com

Dear sir,

The rooms provided by hotel regency were very very dirty & unsafe. Sieling is week & can be foul at any time.

How goibibo can tie up with such non standard hotels & keep customers in life risk.

We have came from mumbai. Hotel at trivandrum, thekkady booked through goibibo were very nice

We can't keep our life in risk. We want to cancel the booking & need full amount refund on immediately.

Regards
Sachin shirnath
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Jun 28, 2017
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Sachin,

Greetings from Goibibo!!

Regret for the inconvenience caused.We request you to please help us with the booking id so that we can get the same checked for you on top priority.

Regards,
Ekta
Customer Delight Team
[protected]
Verified Support
May 25, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Sachin,

Greetings from Goibibo!!

Regret for the inconvenience caused.We request you to please help us with the booking id so that we can get the same checked for you on priority.

Regards,
Ekta
Customer Delight Team
[protected]
Verified Support
May 27, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Sachin,

Greetings from Goibibo!!

Regret for the inconvenience caused.We request you to please help us with the booking id so that we can get the same checked for you on priority.

Regards,
Ekta
Customer Delight Team
[protected]
Complaint comments 

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Why the amount has deducated and let me know the reason.

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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