[Resolved] Ibibo Group / Goibibo — hotel cancellation request | |||
Hi team, I request you to cancel my hotel booking tickets. Here booking details reference id for your information. Message details & confirmation. Dear nemuri, We wish you a pleasant stay at mount kailash suites certified by gostays. Your reservation with booking id htlcsq9frg, is confirmed for nemuri srihari with check-in on 17 dec & check-out on 18 dec. Check-in time is 12:00 pm Our had came 10 and 11th dec. Thus we already booked in the same hotel 🏨. Hence we want to cancel the above above ticket. And refund my payment. Was this information helpful? | |||
Mar 8, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 04, 2020 Ibibo Group / Goibibo Customer Care's response Dear Srihari Chary, Apologies for the trouble caused to you In reference to your complained, we would like to inform you that we have validated your concern and would like to inform you that as per your hotel booking policy the booking is non-refundable and non- amendable. Hence we are unable to process any kind of refund against this booking. Regards, Team- GoIbibo Care | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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