Ibibo Group / Goibibo — hotel denied booking

Team,
Please note we book in advance with full payment on 8th may 2019 hotel tourist nest in old manali check-in date 3rd june 2019 for 5 member with 2 rooms. We also received confirmation of booking. But when we reach hotel for check-in hotel denied for any booking called goibibo customer care they provide us the request id 28013266 refund awaited
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Jul 27, 2019
Updated by Mukeshsuryawanshi88
They are sending me tax invoice and mails saying how was your stay at hotel please rate and review your stay in the hotel. And not a single mail or call regarding what is the status of my refund and additional expenses i have to spend. Request you to please help me to escalate this to goibibo higher management.

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    Ibibo Group / Goibibo
    customer care contact
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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