[Resolved] Ibibo Group / Goibibo — hotel promo go cash

dhaval138

from Kheralu, Gujarat

Website:

www.goibibo.com

I have tried so many times but goibibo guys still not resolved my problem. I dont know what to do with goibibo. My complaint is, i supposed to receive 500 promo go cash+ for my stay at abu road hotel sigma, but still not get it. Niether goibibo solved problem nor contact me till today . As per my talk with goibibo customer executive, It should be solved in 24-72 hours but its more than 2 weeks. Can any one suggest me any way to handle this grievence. I will sue on goibibo about that hotel problem. This is the very third class app i had ever seen.

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Dec 24, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2018

Ibibo Group / Goibibo Customer Care's response Hi dhaval138,

Greetings from Goibibo.com.

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Regards,
Team Goibibo.